wal-mart customer service Complaint

wal-mart customer service Complaint

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Sad mother day experiance at wal- mart !!!!!!!!


I was shopping on 5/10/17 at wall mart #5731 at Locust Grove Va . I had the worst experience. I was there with my handicap mother , and wanted to buy her an earnings for the mother day . I found the one she liked it was $20.00. So just wanted to make sure that it feels good on the ear. The lady sad that she can not let me try it on. I asked if we can use the disinfecting wipes. So i do not wanted to buy it and then bring it back . She sad no. I asked for the manager hopping that she can help . Her name was Nancy ( they would not give me her last name , sad it is against policy . She was very disrespectful , she sad that she went to Massey and they do not do it ( that is not truth i worked there, and just week ago bout earnings from TGMax and they have wipes and let customer try it on ) I was so sad she sad that she would rather me bring it back and it will be ship back to the factory then let me try it . I felt so discriminated!!!! Needless to say i bout some earnings from wall mart before and they let me try it , no problem. I woke away without anything with my mom brooking heart over $20.00 earnings before mother day . I will not go back , i would rather drive 20 miles and give my business to the other store then be so disrespected.


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